Archives: FAQs

Agents
  • What does it cost to use Stilio?
    • Every photographer on the Stilio network sets their own prices, so you get to choose which photographer you want to use based on your personal marketing budget. Stilio charges an additional $5 transaction fee on each confirmed orders.
  • How does Stilio work?
    • Video coming soon!
  • Where is Stilio located?
    • Stilio is a nationwide network, meaning photographers and agents across the United States can register on Stilio.com and provide or gain access to real estate photography services.
  • Does Stilio train the photographers in the network?
    • While Stilio allows each photographer to maintain their individual style, there are a number of ways that Stilio works to guarantee high quality photography. First, every photographer who is listed on the Stilio network goes through a lengthy approval process. This includes a quiz and a manual portfolio review. Secondly, Stilio provides an instructional guide to real estate photography, which encourages best practices and tips to produce the highest quality products. Third, Stilio requires a professional level of photography equipment for all photographers. Fourth, Stilio provides continuing education resources for photographers to help them continue to hone their skills. And finally, Stilio offers world class editing services to photographers.
  • What if there are no Stilio photographers in my area?
    • If there are no Stilio photographers in your area, let us know (info@stilio.com). We will be happy to start recruiting qualified local photographers to join the network for you!
  • Can I use Stilio’s editing on my own photos?
    • At this time, Stilio’s editing is only available to photographers on the Stilio network. If you think you have have the equipment and ability to be a Stilio photographer, you can register as a photographer at registration.
  • How can I let my current photographer know about Stilio?
    • Log into your Stilio account and go to your Stilio dashboard and send your current photographer the referral link (located on the bottom left).
  • How fast will I get my photos back?
    • Stilio-edited products are delivered in less than 24 hour after the shoot takes place (assuming the photographer sends Stilio the photos for editing the day of the shoot). For custom edited products, please ask your photographer or view their product description in their profile.
  • Products and editing
    • What is the difference between the four types of photo editing?
      • Standard Photography: The photographer takes a single shot and the Stilio editing team brings it to life.
      • Advanced Photography: The photographer captures the entire dynamic range of the scene through HDR photography. The Stilio editing team takes the multiple exposures taken by the photographer and combines them into one beautiful photograph.
      • Prestige Photography: For those listings that require a little extra attention. The best equipment combined with enhanced editing and large file formats make these photos magazine ready.
      • Custom Editing: The photographer takes and edits their own photos in their personal style. View the photographer’s profile for details about their custom edited photography.
    • What are Stilio add-on products?
      • Stilio add-on products are available when you order a shoot with a photographer on the Stilio network. Stilio add-ons include :
        • Virtual Staging – Vacant listing got you down? Add virtual staging to instantly improve your listing’s online performance. Check out Stilio’s virtual staging library to pick the furniture that fits your listing’s needs.
        • Virtual Twilight – Missed that perfect sunset shot? Stilio can edit a daytime photo into a twilight photo when you order Virtual Twilight.
        • Listing Teaser – Hook your buyers with the Stilio Listing teaser. Perfect for social media, the 30 second listing teaser is an impactful, inexpensive tool for generating online interest in your listing.
Photographer
  • When will Stilio go live to real estate agents?
    • Real estate agents will be able to start placing order through Stilio.com starting in late September 2017.
  • What are the benefits of registering for early access?
    • Stilio is investing heavily in marketing to real estate agents in areas with registered photographers. This means more potential customers for you as soon as we go live. Also, by being one of the first photographers on the site, your profile will show up first when agents start to register and search for photographers.
  • Where is Stilio located?
    • Stilio is a nationwide network, meaning photographers and agents across the United States can register on Stilio.com and provide or gain access to real estate photography services.
  • What does it cost a photographer to use Stilio?
    • You are charged a small, per product processing fee when you complete an order through the Stilio network. The per product processing fee varies by product and is dependent on the level of Stilio editing that is ordered. After you complete an order, Stilio will collect payment from the agent and deposit it into your account, minus the Stilio per product processing fee and a 3% credit card processing fee. To view all of the per product fees, you must create an account. All of the processing fees are listed in the “Choose your products” section of the account creation process, and can be revisited with editing your profile.
  • How much does Stilio pay photographers?
    • Stilio does not pay photographers as the photographers are independent photographers that set their own pricing. All photographers are responsible for setting their own pricing and choosing which products they would like to offer. Stilio takes a small, per product processing fee on completed orders. After you complete an order, Stilio will collect payment from the agent and deposit it into your account 48 hours after the products are delivered, minus the Stilio processing fee and a 3% credit card processing fee. To view all of the per product fees, you must create an account. All of the processing fees are listed in the “Choose your products” section of the account creation process, and can be revisited by editing your profile.
  • How does Stilio work?
    • How it works PDF
    • Can Stilio edit my photos for me?
      • Stilio offers a variety of editing services, including photo editing and video editing. To use Stilio editing, all you have to do is choose to offer the Stilio-edited products when you create your account. All of Stilio’s editing is delivered within 12 hours of receiving the unedited products. To view the full editing specs, click Editing Specs. To view all of the per product fees, you must create an account. All of the processing fees are listed in the “Choose your products” section.
    • Can I edit my own photos and still use Stilio?
      • Yes! You can edit your own photos and still get all the perks of using the Stilio platform. To do this, just choose “Custom Editing” when you are choosing your product offering during the account creation process. You can add a description about your custom edited photo in “The Basics” section of your profile. When you are done editing photos and ready to deliver them to the client, simply upload them to the order on Stilio.com and Stilio will deliver them to your client after their payment is made. Photos are delivered in both MLS and high resolution file sizes.
    • Can I edit my own videos and still use Stilio?
      • Unfortunately, Stilio does not support custom edited videos at this time. This feature will be coming soon!
    • Do I need to be a real estate photographer to register with Stilio?
      • No, you do not need to have prior real estate photography experience to register with Stilio. During the account creation process, you will need to download the Stilio photography guide. This guide will help you get started with real estate photography. Additionally, the Stilio Photographer Education Blog provides resources to help you continue to hone your real estate photography skills.
    • What kind of equipment do I need to have to register with Stilio?
      • You must have a DSLR at minimum to register on Stilio. You will be able to select your level of photography equipment during registration and you will also be able to list all of your gear which will appear on your profile.
    • What products can I offer through Stilio?
      • Products can be found on the Features page.
    • Can I set my own terms & conditions with Stilio?
      • You can set your own terms & conditions between you and your client. This includes your policies for late cancellations, as well as your photo licensing/copyright terms. Stilio provides a template for you to use if you need assistance. You are responsible to send your clients your terms and conditions for each order.
    • Who owns the photos with Stilio?
      • You decide who owns the photos. This is part of the terms & conditions that you set with your client. Regardless of those terms, Stilio makes no claim of ownership over the photos.
    • Can I set my own schedule with Stilio?
      • Yes. During the account creation process, you can set your availability on a weekly calendar. You can revisit your availability settings at any time by editing your profile.
    • Does Stilio do the payment processing?
      • Yes, Stilio processes the payments for all transactions. Agents will automatically be charged prior to receiving the photos to ensure that you get paid for the work you completed. You will get a direct deposit into your bank account 48 hours after products are delivered. The direct deposit will be less the per product processing fee and 3% credit card processing fee.
    • Can I use Stilio editing without having an agent sign up?
      • At this time, Stilio editing is only available when an order is placed through the Stilio network.
    • What are add-on products and when will they be available?
      • Add-on products are products that Stilio creates based on the photos created by the photographer. These are high-demand products that most photographers would like to offer but are unable to do so. Such as virtual staging (digitally inserting furniture in a vacant photo). The agent can order these alongside of the photography order from the photographer and Stilio will deliver them with the photos. Stilio offers a commission to the photographers when these add-on products are ordered. At this time this feature is not available to agents but it is coming very soon!
    • How can I let my current clients know about Stilio?
      • You can let your current clients know about Stilio by sending them your url for your profile when Stilio goes live to agents at the end of September. You can also encourage them to go to Stilio.com and search for your name.
General
  • Need help?
  • When will Stilio go live to real estate agents?
    • Real estate agents will be able to start placing order through Stilio.com starting in late September 2017.
  • Where is Stilio located?
    • Stilio is a nationwide network, meaning photographers and agents across the United States can register on Stilio.com and provide or gain access to real estate photography services.
  • Products and editing
    • What is the difference between the four types of photo editing?
      • Standard Photography: The photographer takes a single shot and the Stilio editing team brings it to life.
      • Advanced Photography: The photographer captures the entire dynamic range of the scene through HDR photography. The Stilio editing team takes the multiple exposures taken by the photographer and combines them into one beautiful photograph.
      • Prestige Photography: For those listings that require a little extra attention. The best equipment combined with enhanced editing and large file formats make these photos magazine ready.
      • Custom Editing: The photographer takes and edits their own photos in their personal style. View the photographer’s profile for details about their custom edited photography.
    • What are Stilio add-on products?
      • Stilio add-on products are available when you order a shoot with a photographer on the Stilio network. Stilio add-ons include :
        • Virtual Staging – Vacant listing got you down? Add virtual staging to instantly improve your listing’s online performance. Check out Stilio’s virtual staging library to pick the furniture that fits your listing’s needs.
        • Virtual Twilight – Missed that perfect sunset shot? Stilio can edit a daytime photo into a twilight photo when you order Virtual Twilight.
        • Listing Teaser – Hook your buyers with the Stilio Listing teaser. Perfect for social media, the 30 second listing teaser is an impactful, inexpensive tool for generating online interest in your listing.